1. Service Scope

SnowGo connects independent contractors ("SnowGoers") with customers. We are a technology platform, not a snow removal company.

2. Property Access

By booking a service, you grant the SnowGoer permission to enter your property (driveway/walkway) for the purpose of snow removal.

3. Liability

SnowGo is not liable for property damage caused by hidden objects, uneven pavement, or pre-existing conditions. Please mark any hazards clearly.

4. Payments & Refunds

Payments are processed securely via Stripe. Refunds are issued at SnowGo's discretion for incomplete work verified by photo evidence.